Access, correct or remove your pre-launch data.

1. Choose the request

You can ask for one or more of the following:

• a copy of the personal information connected to your email;
• correction of inaccurate email or country information;
• removal from the membership waitlist and eligible guide-delivery records.

2. Send it through a verified channel

Send the request from the same email address used to request the guide or confirm the waitlist. Include the request type and the country you selected if you remember it.

Use the verified contact method published on the support page.

3. Complete identity verification

Support may ask you to reply from the email used in the form. Do not send a password, sign-in link, payment-card number or identity document.

What an export can cover

An export can cover your waitlist email and country, approximate request country when available, source and wording version, timestamps, guide-delivery status and the associated email-purpose records.

What deletion means

Eligible waitlist and guide-delivery data will be deleted or disconnected after verification. Some security or consent records may need to be retained, restricted or minimized to protect the service or document the request. The completion response will explain any category that was not erased.